We want you to be happy with our software!
We achieve that aim by providing an array of offerings and services you can rely on.
Our support is accessible for you via e-mail, phone, fax or Customer Portal. All issues are handled directly by our experienced PiSA sales team members – no call center but qualified in-house expertise! You benefit from the direct line of contact of our support team to the PiSA sales product management, development and project planning departments.
Around 40 % of all customer requests are integrated on average in the standard development of our CRM suite. At PiSA sales you can actively put forward your requirements or suggestions for improvement and benefit from financial advantages. The result is a software that is already equipped with best-practice solutions right from the start.
Moreover, entering a maintenance contract will also make you eligible to receive patches and version updates for the module you originally purchased, without such updates incurring any additional licensing costs.