METTEN Stein+Design decides for CRM solution from PiSA sales
METTEN Stein+Design, manufacturer of concrete products for sophisticated urban, landscape and garden design, will rely on CRM software from PiSA sales for the administration of all contacts as well as for sales and marketing management.
METTEN Stein+Design, founded in 1938 and based in Overath near Cologne, is one of the leading companies for the production of high-quality concrete blocks. With the invention of the world-famous lawn grid stone in 1969 and the world’s first mechanical production of washed concrete slabs, the medium-sized company literally set milestones.
Decisive for the investment in the CRM solution of PiSA sales is the fact that the PiSA sales CRM already covers nearly all requirements of METTEN Stein+Design in the standard version. In addition, contact data from the existing legacy system can be easily migrated to the PiSA sales CRM and an ERP interface can be flexibly implemented for the exchange of quotes, revenues and product data.
The software will support METTEN Stein+Design in sales management and property management. Equipped with a convenient tablet app, the field staff can also access all CRM data such as routes, presentations or quotes while on the move and can also enter visit reports offline. METTEN Stein+Design also processes complaints via the PiSA sales solution. The marketing department will also implement campaigns such as serial mailings with the PiSA sales CRM.
“With the introduction of the PiSA sales CRM we at METTEN Stein+Design create maximum transparency and more efficiency in day-to-day business. Thanks to the 360° view of customers, partners, construction sites, regions or projects, for example, all our employees have an overview of all our company’s activities at all times. Of course, our customers will also benefit greatly from that,” comments Ronny Hilden, IT and Human Resources Manager at METTEN Stein+Design.
Further information about METTEN Stein+Design can be found at www.metten.de.
Author: Christian Adamek