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04. Sep 2006

CRM in four dimensions: PiSA presents PiSA sales 4D

With PiSA sales 4D, the CRM provider is setting new standards in the CRM market. The 4-dimensional solution offers providers of complex products industry-specific modules for marketing, sales and service as well as for supporting management tasks in these areas.

Who needs PiSA sales 4D? Companies from B-2-B industries whose customer management must be able to cope with special challenges, such as mechanical and plant engineering, the electrical industry, high-tech companies and research institutions, have extensive benefits. Special requirements of these industries are the development of a comprehensive knowledge base, project-oriented sales, key account management, offer configuration and service management.

The smart way to the customer

What’s new about PiSA sales 4D? The system is extended by a whole bundle of innovative components, such as structured activities. For example, they allow intelligent visit reports through dependent follow-up activities. In addition to entering visit reports, the field service can also create resulting tasks, follow-up appointments and necessary correspondence and have them tracked by PiSA sales.

Individual – already in the standard version

An essential factor of successful CRM projects is the user-friendliness of the software. PiSA sales 4D therefore offers a new user interface. For example, it makes it easy to create correspondence. In addition, unnecessary user interface elements such as tabs or fields can be hidden and reactivated as required. In this way, each user creates his or her own PiSA sales working environment on a permanent basis. PiSA sales increases the user-friendliness and thus the willingness of the employees to work actively with the CRM solution – the guarantee for a high ROI of the investment!

The new dimension in CRM is being achieved by PiSA sales 4D, which now also provides greater added value for the management and control of customer relationships.

All key figures at a glance

The integrated Reporting & Analysis Center reduces stress in the next meeting. Comprehensive and professionally designed reports are already included as standard. The Report Center provides up-to-date analyses in the areas of sales, marketing campaigns, service and activity management. In addition to the numerous ready-made standard reports, individual charts can be easily adapted with the Report Center and output in various formats such as Excel, PDF or Word.

CRM that thinks for itself

With the PiSA sales Watchlist, our customers have all dynamic processes in marketing, sales and service firmly under control: With just one click, a watchlist can be created, e.g. to monitor inquiry and quotation deadlines or to point out missing troubleshooting in the service. The special: The push technology ensures that the information is always up to date.

Keeping the competition under control

With the unique competitor management in PiSA sales 4D, decision-makers are working day by day on more know-how in sales and marketing. They are able to assign competitors and competing sales partners to sales projects. Through this assignment, the sales department gradually creates a strategic knowledge base in which the competitors’ approach, their respective strengths and weaknesses and the current status of sales projects can be retrieved.

Companies that already work with PiSA sales CRM today include renowned providers such as Müller Weingarten AG, SIEMENS PTD, Blefa GmbH and the German Aerospace Center.

PiSA sales 4D is presented for the first time at the leading international trade fair CRM-expo (08./09.11, Nürnberg Messe). The PiSA sales CRM concept will be on display at a number of events in the coming weeks.

Author: Dirk Kosellek

CRM in four dimensions: PiSA presents PiSA sales 4D
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