News & Events
The VDMA invites its members to the information day “CRM in Service” on 16 October in Frankfurt am Main. The program for all participants includes a series of practical presentations by plant and mechanical engineers who successfully use their CRM systems in customer service, as well as a trade exhibition with renowned CRM providers.
Dirk Kosellek, Head of Marketing and Market Development at PiSA sales GmbH, will present the latest PiSA sales CRM solutions for smartphones, tablets and desktop PCs at the exhibition. Among the highlights are offline CRM apps for tablets and smartphones, which can be used to quickly and intuitively record service calls and visit reports and exchange chat messages on the go.
In addition, PiSA sales CRM has been accounting for the complex requirements of plant and mechanical engineering for optimum customer service for many years. Modern features such as the planning of resources via a convenient planning board, time recording and feedback of service calls via field service apps, the administration of service contracts and the automated generation of maintenance calls or the possibility to process vital data of plants or machines in the CRM system via Machine2Machine communication are just a few examples of the comprehensive PiSA sales service functionalities.
Overview of the event
Date: October 16, 2018
Time: 09.00 am to 04.00 pm
Address: VDMA e.V., Lyoner Str. 18, 60528 Frankfurt am Main, Germany
Costs: Free of charge for VDMA members
Author: Christian Adamek
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