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Pharma & Biotech

With the PiSA sales CRM, users from the pharmaceutical, biotech and life science sectors can quickly view all available information on each business partner, manage complex relationship networks and control all marketing, sales and customer service activities. This gives you a constant overview of who is working with whom, who is playing what role in a sales project or whether a person is performing several different roles in different organizations at the same time.

Comprehensive marketing functions are available for targeted market development. From the support of your call center, the planning and execution of events to the handling of multi-channel campaigns. In sales, the entire process line is supported – from sales planning and sales control to field service and order management. Numerous features such as the simple and evaluable capture of visit reports and trade fair leads on the notebook, smartphone or tablet relieve your employees directly on site and offer sales management completely new options for sales controlling.

What the PiSA sales CRM can do for your company in the pharmaceutical, biotech and life science sectors

  • all customer data centrally available at all times – even mobile on smartphones and tablets
  • management of relationship networks
  • support of multi-channel sales
  • central planning, implementation and evaluation of multi-stage marketing campaigns, promotions and events
  • unified sales control
  • transparent lead management
  • simple tour planning and radius search for the field service
  • administration, control and evaluation of sales territories
  • capture digital visit reports conveniently on smartphones and tablets – online and offline
  • cross-team collaboration via chat, message service and push messages
  • complaint management, helpdesk and customer service
  • fast analyses and clearly arranged dashboards
  • be ahead of your competitors – thanks to competitor analysis feature
  • interfaces to market-leading ERP systems, BI tools, Office applications, e-mail programs, etc.

Case Study - one of the leading pharmaceutical wholesalers in Germany relies on the PiSA sales CRM

Sanacorp Pharmahandel GmbH

Pharmaceutical wholesale trade

Amount of employees: 2.780

CRM Focus: Sales, Marketing, Service

A use case from the biotech industry

HUMAN Gesellschaft für Biochemica und Diagnostica mbH

Industry: Invitro diagnostics Amount of employees: 250 Users: approx. 245 ✔ use of PiSA sales CRM in the Cloud ✔ company-wide deployment in 16 departments ✔ online device database with over 30,000 entries ✔ service portal for all partners worldwide


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