easy. flexible. powerful.

Media & Publishers

Manage all your leads, customers, partners, quotes, products, subscriptions and more in one central system. With PiSA sales CRM, you not only always have an overview of all your customer-related business processes, but you can also evaluate and continuously optimize them. In this way, you can ensure transparent processes, better results and more satisfied customers in your media or publishing house.

Your employees are perfectly prepared for appointments and discussions with the cross-linked 360° view of customers and retailers. For example, you can track at any time which marketing campaigns your customer has already been involved in, what was discussed with whom and when, whether opt-ins are missing or complaints exist. Sales teams are supported in their daily business by the PiSA sales CRM with features for transparent lead management, flexible quote generation or practical field service apps that can also be used in offline mode. Numerous analytical functions across the entire database reveal hidden sales, cross-selling and up-selling potentials.

What the PiSA sales CRM can do for your company in the publishing and media sectors

  • one central system for marketing, sales, customer service and other departments
  • attractive and easily customizable user interfaces
  • uniform and complete knowledge base for all customer-oriented corporate divisions
  • sophisticated authorization system
  • support of multi-stage sales processes – from lead management and quote process through to order
  • planning, implementation and evaluation of marketing campaigns such as mailings, postal campaigns or events
  • standard functions for legally compliant handling of the EU-GDPR
  • simplified work organization through automated processes and customized workflows
  • flexible quote generation
  • fast analyses
  • graphic cockpits with the most important key figures
  • mobile apps for smartphones and tablets with offline functions for field service, e.g. trade fair and visit reports
  • integration of business partners via an own portal solution

Inspiring use cases of our customers from the media industry

Beuth Verlag GmbH

Industry: Specialist publisher
Amount of employees: approx. 170
Users: approx. 70

✔ use of PiSA sales CRM in the cloud
✔ support of the multi-stage sales process from lead to order
✔ planning, creation and editing of (online) marketing campaigns
✔ flexible quote generation with own product configurator

G. Umbreit GmbH & Co. KG

Industry: Book wholesale
Amount of employees: approx. 260
Users: approx. 40

✔ use of the PiSA sales CRM on own servers
✔ optimization of all customer-oriented business processes
✔ connection to ERP in-house development on Oracle basis

Want to know more about our CRM products?

Just visit our Download Center and flip through our product and company brochures or download insightful case studies of selected CRM projects.

Discover more >>
Customer PortalVideos & FAQs